Job Opportunities

Thank you for your interest in the Ralston Arena.

We accept applications and resumes for posted positions only. All interested applicants must complete a City of Ralston Application of Employment. Applicants may submit resumes as well; however, resumes alone will not be accepted.

All applications (unless job description lists another way to submit applications) must be received by Ralston City Hall, 5500 South 77th St, Ralston, NE 68127 by job close (if job close date is listed in position description).

Download general application of employment

City of Ralston is an Equal Opportunity Employer. M/F/V/D

 

POSITIONS CURRENTLY AVAILABLE:

Director of Event Services

The City of Ralston is accepting resumes for a Director of Event Services at the Ralston Arena.  Salary is based upon qualifications.  The City of Ralston is an Equal Opportunity Employer.  All interested applicants must complete a City of Ralston Application of Employment.  Applicants may submit resumes as well, however resumes alone with not be accepted.  

Job Title: Director of Event Services

Department: Operations

Reports To: General Manager

FLSA Status:  Exempt

 

Summary

Manages Arena Booking software.  Provides professional client services support in the planning, organization and management of events within the facility, and monitoring the logistics of these events, and all event coordination tasks after events are booked through the conclusion, by performing personally or through subordinates the following duties:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Responsible for overseeing all bookings for entire venue complex in software package “Event Booking
  • Supervises Guest Service staff, which includes hiring , training, and scheduling guest services staff as needed for events.
  • Oversees and schedules arena receptionist
  • Coordinates pre event meeting with Guest Services staff.
  • Coordinates with Ralston Arena Safety Services for uniformed security and EMT’s for events
  • Prepares contacts and event estimates. Monitors final billing
  • Meets with client groups to plan and organize assigned meetings and/or events.
  • Coordinates activities with the various service contractors for assigned meetings and/or events.
  • Guides clients in preparation of events by interpreting and explaining contract provisions, policies and procedures.
  • Keeps clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details.
  • Provides clear, concise, and timely communication of detailed requirements to operational departments. Assists in scheduling operational set-ups to provide equipment or services needs. Ensures accurasey of event layout..
  • Serves as primary liaison between clients and facility departments
  • Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful events. Follows-up on all client requests, concerns, and problems.
  • Attends appropriate planning, organization and facility meetings in support of facility events
  • Develops event overviews and banquet event orders
  • Serves as manager on duty as required.

 

Supervisory Responsibilities  

Directly supervises the Event Services staff. Carries out supervisory responsibilities in accordance with City of Ralston policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience                               

  • Bachelor's degree (B. A.) from four-year college or university
  • 2 to 4 years related experience and/or training
  • Or equivalent combination of education and experience
  • Working knowledge of the principles of facility management, services and equipment for a similar facility

 

Skills/Aptitudes                               

  • Excellent organizational, planning and interpersonal skills
  • Good written and verbal skills
  • Ability to prioritize multiple projects 
  • Demonstrate problem-solving and communication skills
  • Supervisory experience preferred 
  • Professional presentation, appearance and work ethic

 

Computer Skills                               

To perform this job successfully, an individual should have knowledge of the following software

  • Microsoft Excel
  • Microsoft Office
  • Microsoft Outlook
  • CAD or a similar drawing software.
  • Event Booking or similar booking software

Certificates, Licenses, Registrations 

No certifications are required.

 

Other Skills and Abilities      

  • Ability to work under limited supervision and to interact with all levels of staff including management
  • Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays.   

Event Coordinator

The City of Ralston is accepting resumes for an Event Coordinator at the Ralston Arena.  Salary is based upon qualifications.  The City of Ralston is an Equal Opportunity Employer.  All interested applicants must complete a City of Ralston Application of Employment.  Applicants may submit resumes as well, however resumes alone with not be accepted. 

Job Title:  Event Coordinator

Department: Operations

Reports To: Director of Event Services

FLSA Status:  Non-exempt

 

Summary:

Provides professional client services support in the planning, organization and management of events within the facility, and monitoring the logistics of these events, and all event coordination tasks after events are booked through the conclusion, by performing personally or through subordinates the following duties:

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Supervises staff and oversees all aspects of facility operations related to events.
  • Meets with client groups to plan and organize assigned meetings and/or events.
  • Coordinates activities with the various service contractors for assigned meetings and/or events.
  • Guides clients in preparation of events by interpreting and explaining contract provisions, policies and procedures.
  • Keeps clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details.
  • Prepares cost estimates and monitors final billing.
  • Provides clear, concise, and timely communication of detailed requirements to operational departments. Assists in scheduling operational set-ups to provide equipment or services needs. Monitors and supervises facility set-up when necessary.
  • Assists in training event services staff..
  • Serves as primary liaison between clients and facility departments.
  • Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful events. Follows-up on all client requests, concerns, and problems.
  • Attends appropriate planning, organization and other event and facility meetings in support of facility operations.
  • Serves as manager on duty as required.

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Supervisory Responsibilities 

Directly supervises the Event Services staff. Carries out supervisory responsibilities in accordance with City of Ralston policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience                                                      

  • Bachelor's degree (B. A.) from four-year college or university
  • 1 to 2 years related experience and/or training
  • Or equivalent combination of education and experience
  • Working knowledge of the principles of facility management, services and equipment for a similar facility

Skills/Aptitudes                                                   

  • Excellent organizational, planning and interpersonal skills
  • Good written and verbal skills
  • Ability to prioritize multiple projects
  • Demonstrate problem-solving and communication skills
  • Supervisory experience preferred
  • Professional presentation, appearance and work ethic

 

Computer Skills                                                  

To perform this job successfully, an individual should have some knowledge of computers.

 

Certificates, Licenses, Registrations

No certifications are required.

 

Other Skills and Abilities      

Ability to work under limited supervision and to interact with all levels of staff including management

Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays.  

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee may be required to work both indoors and outdoors as required by the function.  Must have the physical ability to maneuver around facility(ies), at times, walking and/or standing up to 8-10 hours daily.

Box Office - Ticket Seller

Department: Box Office

Job Title: Ticket Seller

Reports To: Box Office Manager

FLSA Status: PT Hourly, Non-Exempt

This is a casual part-time position in the Box Office.  Hours are dependent on events and are primarily available during the evenings and weekends.  The responsibilities include information distribution, computerized ticket sales, telephone answering, and the balancing of all moneys received from ticket sales at the end of each shift.

Essential Duties and Responsibilities

  • Opens and or closes ticket window as required.
  • Accurately dispenses tickets as requested by patrons; accepts payment and makes change accurately.
  • Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets.
  • Completes daily ticket sales report.  Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office supervisor or manager for audit.
  • Handles Will-Call window according to procedures.
  • Demonstrates excellent customer service skills; responds promptly to customer needs, responds to requests for service and assistance, able to work independently and handle most box office questions without assistance.
  • Efficiently and courteously answers questions concerning prices, seating and events.  Gives information concerning coming attractions.
  • Files various records and repowers.  Performs related clerical work as assigned.
  • Perform other duties as assigned.

An individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

  • High school diploma or general education degree (GED)
  • 1 to 3 months related experience and/or training
  • Or equivalent combination of education and experience
  • Box office or guest services background preferred
  • 1 year cash sales experience or equivalent

Skills and Abilities

  • Ability to count money, make change accurately
  • Ability to listen and follow instructions
  • Ability to input data into a computer to record sales transactions
  • Good communications skills.  Listens and gets clarification; Responds well to questions.
  • Able to read and interpret written information
  • Good problem solving skills and organizational ability
  • Ability to work independently and as a member of the team
  • Good customer service skills and sense of public relations

Computer Skills

To perform this job successfully, an individual should have some knowledge of computers.  Experience in computerized ticket systems preferred.

Certificates, Licenses, Registrations

No certifications are required.

Other Qualifications

  • Ability to work the ticket window with minimal supervision
  • Ability to work flexible hours including daytime, evening, weekends and holidays
  • Must be able to speak, read, and write English.
  • Must have professional attitude and appearance

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position requires the ability to sit for extended periods of time, stand, walk, reach with hands and arms, talk and hear, use hands to reach and handle tickets, money and receipts.  Specific vision abilities required by this job include close vision.

Operations - Zamboni Driver

Department: Operations

Job Title: Zamboni Driver

Reports To: Operations Supervisor

FLSA Status:  PT Hourly, Non-Exempt

Scope and Nature of Role
Responsible for the safe operation and normal maintenance of the ice arena. Oversees the quality and consistency of the facility’s ice rinks and ice resurfacers.

Essential Responsibilities

  • Responsible for maintenance of the ice surface including use of ice chipper, edger and correct ice resurfacing techniques.
  • Responsible for maintenance and basic repairs on all ice resurfacers, including blade changes, oil changes, greasing and other routine maintenance.
  • Responsible for regular inspection of all rink systems including boards, glass, doors and boxes, and development of ongoing maintenance and repair plans.
  • Responsible for initial and ongoing training of all ice techs in proper ice resurfacer operation and maintenance.
  • Perform weekly maintenance by following inspection checklist in ice resurfacer log book.
  • Perform and coordinate the implementation of detailed daily circle checks by all ice techs.
  • Create effective plan of communication and coordination between all ice techs to ensure consistent implementation of ice surface and ice resurfacer plans.
  • Meet at least weekly with the Operations Manager to receive direction and confirm that implementation plans are meeting or exceeding expectations.
  • Assume responsibilities of building Supervisor while on duty to assist staff with the highest level building/event operations.
  • Provide excellent customer service at all times, and ensure that all policies are properly implemented.
  • Know emergency procedures for equipment and evacuation plan.
  • Ensure the overall cleanliness of Ralston Arena Ice.
  • Perform additional duties as required.

Qualifications

  • 2-4 Years of ice resurfacer operation, maintenance and basic repair, or equivalent experience.
  • Experience with rink systems maintenance and repair preferred.
  • Must be able to contribute to a strong team work environment.
  • Must be able to successfully perform the essential functions of this job that are physically demanding.
  • Must be able to lift up to 50 pounds.
  • Must be able to work in a cold environment.

Food & Beverage - Line Cook

Department: Food & Beverage

Job Title:  Line Cook

Reports To: Chef

FLSA Status: PT Hourly, Non-Exempt

This position requires an individual to have customer service skills, positive attitude, also food skills. This individual is responsible for assisting the Chef and the Lead Cooks Organizing, keeping prep staff busy, prepping food for events. Making sure that the Kitchen is kept clean. Assists in preparing location and area for day to day operations and assists with location inventory controls.

Major Responsibilities

  • Maintain safe working conditions and sanitary work area
  • Follow Ralston Arena Food & Beverage rules and regulations
  • Provide great customer service
  • Making sure that food prepped is appealing and served at proper temperature
  • Making sure that all food is out at the proper time

Minimum Requirements

  • Basic working knowledge of food and beverage
  • Basic math ability.
  • Knowledge of food preparation and cooking
  • Ability to follow directions and effectively perform the work
  • Positive attitude and neat appearance
  • Must speak and understand English
  • Must be able to stand and walk for the duration of the shift
  • Must be at least 19 years of age

Qualifications

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties for this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and  hear.  This position requires stooping and lifting, substantial standing and walking.

The City of Ralston is an Equal Opportunity Employer

Operations - Changeover Staff

Department: Operations

Job Title: Operations Staff

Reports To: Operations Manager

FLSA Status: PT Hourly, Non-Exempt

This position shall perform a multitude of physical tasks to maintain, changeover and clean the facility.  The work requires the ability to lift 50lbs. under a varied work schedule.  The position reports to the Operations Manager.

Major Responsibilities

  • Convert event related equipment such as tables, chairs, risers, staging and booths
  • Carry out maintenance related and general clean-up duties as required by move-in, decoration, rehearsal, event or move-out activity by all lessees of the Ralston Arena
  • Accept direction and other assigned duties for the Operations Manager
  • Perform custodial duties including dusting, sweeping, mopping, vacuuming and washing fixtures and equipment of the facility
  • Operate light equipment and machines such as forklifts, lifts, loaders and cleaning equipment
  • Continually seek improved methods for doing jobs more efficiently
  • Perform other duties as assigned by superiors

Knowledge, Abilities, and Skills:

  • Ability to work nights, weekends, and holidays
  • Ability to work a varied and flexible work schedule
  • Ability to lift 50lbs
  • Ability to perform various physical tasks
  • Ability to operate small equipment and machinery with the proper training

Qualifications

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • Graduation from high school or vocational school with a minimum of two years of experience in facility operations of a public assembly venue or like operations in a similar setting

Receptionist - Part Time

Job Title: Receptionist

FLSA Status: PT Hourly, Non-Exempt

This position is responsible for assisting customers, clients, event staff, tenants, employees and the general public by operating a multi-line telephone system to answer incoming calls, providing information, and delivering any other customer service needed.

Essential Duties and Responsibilties:

  • Retrieves messages from voice mail and forwards to appropriate personnel
  • Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department
  • Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable
  • Answers questions about organization and provides callers with address, directions, information about events at the facility and other information
  • Welcomes on-site visitors, determines nature of business, announces visitors to appropriate personnel, and directs visitors as needed
  • Monitors visitor access and issues passes when required
  • Operates radio dispatch system as needed
  • Updates appointment calendars
  • Receives, sorts, and routes mail, and maintains and routes publications
  • Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes
  • Orders, receives, and maintains office supplies
  • Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary
  • Performs other clerical duties as needed, such as filing, typing, photocopying and collating

Supervisory Responsibilities:

  • This job has no supervisory responsibilities

Qualifications:

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 
Education and/or Experience

  • High School diploma or GED preferred
  • 1 year related experience and/or training; or equivalent combination of education and experience
  • Excellent oral, written and interpersonal skills
  • Ability to type 35-40 wpm preferred
  • Detail oriented
  • Ability to work unsupervised and to function both independently and as a team member

Computer Skills

  • To perform this job successfully, an individual should have knowledge or Word Processing software.  Knowledge of Spreadsheets is helpful.

Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Food & Beverage - Cashier

Department:      Food & Beverage

Job Title:            Cashier

Reports To:        Concessions/Catering Supervisor

FLSA Status:     PT Hourly, Non-Exempt

This position is responsible for providing high quality customer service during all events, to achieve customer satisfaction and accurate accounting of all transactions, including inventory.

Major Responsibilities

  • Properly handle cash
  • Set up Banks and Deposits as needed
  • Verify and account for all monies
  • Maintain proper sanitation of work area
  • Follow proper safety practices in the work area
  • Provide pleasant and efficient service to staff

Duties

  • Reports to F&B Personnel in appropriate uniform, for assigned location
  • Prepares all banks for all operating stands, bars, p
  • Sells to customers, charging amount indicated on the Ralston Arena price list
  • Receives and handles cash
  • Accurately verifies all cash and liquor inventory with supervisor
  • Follows Ralston Arena Bar Procedures
  • Follows all rules and regulations which apply to the beverage operations
  • Requests identification for every guest purchasing alcohol
  • Performs other related duties as assigned

Qualifications

  • Must be at least 21 years of age
  • Must have ability to take directions and effectively perform the work
  • Must have sufficient math ability to accurately count and handle money
  • Must have basic working knowledge of cash register and cash handling procedures
  • Must speak and understand English well enough to converse with customers, supervisors and employees
  • Must have a pleasant personality and a neat appearance
  • Must be able to stand and walk for the duration of shift
  • Must be able to carry and lift, according to industry standards

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

  • Must have basic working knowledge of cash register and cash handling procedures
  • Must have sufficient math ability to accurately count and handle money
  • Must have ability to follow directions and effectively perform the work
  • Must have a pleasant personality and a neat appearance
  • Must speak and understand English well enough to converse with customers, supervisors and employees.

Skills and Abilities

  • Positive, customer service oriented attitude at all times
  • Strong knowledge of sanitary practices
  • Maintains proper grooming and dress code standards
  • Work ethic encourages strong urgency and quality in a team environment
  • Ability to work with other staff members in the facility
  • Ability to undertake and complete multiple tasks
  • Attention to detail

Other Qualifications

Requires ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear.  This position requires stooping and lifting.  Must be able to lift at least 40 lbs.

All applicants must fill out the City of Ralston application either in person at City Hall or mail them to the following address for proper consideration. No phone calls please.

Ralston City Hall
5500 South 77th St
Ralston, NE 68127
arena@cityofralston.com

The City of Ralston is an Equal Opportunity Employer
 

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