Box Office Info

Contact Information

Street Address: 7300 Q Street, Ralston, Nebraska 68127
Ticket Office Hours: Monday – Friday from 10:00 am – 6:00 pm, Evening, weekend and holiday hours vary according to event schedules.  
Purchase Tickets Online at www.homepridetix.com
Charge by Phone: 800.440.3741
Ralston Arena Ticket Office: 402.934.6291*
*For general information only, tickets cannot be purchased through this phone number

Ralston Arena Ticket Office

Located on the southeast side of the Ralston Arena, the Ticket Office accepts payment in the form of cash, Visa, MasterCard, American Express and Discover cards. The Ticket Office is closed on major holidays unless an event is taking place at the venue. 

There are no refunds and no exchanges on any ticket purchased for a Ralston Arena concert, game or event. Customers can upgrade tickets for events when possible; however this is not a guaranteed policy and is done at the sole discretion of the event promoter.

WWW.HOMEPRIDETIX.COM

Locate the event in which you would like to attend and click the button next to the date of the event.

Charge By Phone

To charge by phone, call 800.440.3741 

Other Phone Numbers

Omaha Lancers Ticket Office:  402.344.7825, ext. 1

Omaha Lancers Group Tickets:  402.344.7825 ext 9

UNO Men’s Basketball Ticket Office & Group Tickets:  402.554.4993 

Omaha Beef Ticket Office & Group Tickets:  402.346.BEEF (2333)

Victory Fighting Championship Group Tickets: 402.884.6808

Arena Premium Seating: 402.935.5384
Arena Accessible Seating: 402.934.6223
Arena Group Sales:  402.934.6291

Will-Call

Pre-purchased tickets may be picked up at the Will Call windows located inside the Ticket Office. Customers must present a valid photo ID in order to collect the tickets.

Print-At-Home Tickets

First, check your junk box or Spam folder. It is possible that the email was sent there by your email provider. If the email is not in there, please follow the steps below.

1. Go to www.homepridetix.com
2. Click on “Sign In.”
3. When you get to the “Sign In” page, type in your e-mail/account number and password under the “Returning Online Customer” category.
4. Once you have successfully signed in, you will be able to resend your print at home tickets.

Ticket Limits

Please adhere to published ticket limits. Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice by New Era Tickets, Ralston Arena and/or the concert promoter at their discretion. This includes orders associated with the same name, email address, billing address, credit card number or other information.

Cancelled or Postponed Events

In the event a performance is cancelled or rescheduled, information is immediately sent to the local media for distribution and placed on the Ralston Arena website.

If an event is cancelled, refunds will be available at the original point of purchase. If the event is rescheduled, tickets purchased for the original date will be honored at the new date. In most cases, refunds will also be available at the original point of purchase up until the new date has passed.

PLEASE NOTE: In the event of a cancellation, the paid ticket price will be refunded.*
*Fees and charges associated with the ticket purchase may be retained.

Tickets purchased with a credit card will be refunded to the original card used to purchase the tickets. The Raslton Arena is not responsible for tickets purchased through unauthorized sources.

Lost Tickets

If tickets were purchased at the Ralston Arena Ticket Office:

Cash payment: There are no instances when a replacement voucher will be issued if a patron has lost their tickets.

Credit Card Payment: Call 402.935.5391 or come in to the Ralston Arena Ticket Office. The following information will be required: customer’s name, date of purchase, credit card used. Once the original order has been found, a replacement ticket voucher will be printed and the original tickets will be voided.

If the tickets were purchased through www.homepridetix.com or charge by phone:

Please contact the Ralston Arena phone center (TBD) to report your tickets lost. They will give you further instructions once you place a report with them. Any replacement tickets will only be allowed to be picked up on the event day, 2 hours prior to the start of the show. This is to ensure the safety of your tickets because once tickets have been replaced; no other replacements can be made. Tickets can only be picked up by the person who is listed on the account as the ticket purchaser with a valid ID and credit card used to purchase the tickets.

*In all instances, tickets should be treated like cash. There is no guarantee on replacing tickets. 

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